Google app crashing: Android users’ phones repeatedly stop working amid new bugs. Android users are finding that their devices are crashing on their own.
The problem appears to be related to a series of built-in apps on the phone. Most users are reporting problems with the Google app, but those problems have spread to affect the podcast service and Assistant, which rely on the same app.
It seems to be present on a wide range of phones, from Google’s own Pixel to Samsung.
Google app crashing repeatedly
Users see a warning indicating that “Google keeps stopping”, and asking them to close the app.
On Twitter, Google suggested that users should try a soft reboot, by holding the power button down for 30 seconds. While that appeared to work for some users – others complained that the issue stuck around.
Some apps were crashing for Android users, but Google has fixed it. The issue was due to a system component called Android System WebView that lets Android apps display web content. Google now has a fix that requires users to update Android System WebView to version 89.0.4389.105 and Google Chrome to the latest version. Both are available on Google Play.
According to the Google Workspace dashboard for Gmail, the issues began on Monday afternoon and lasted about seven hours. The company recommended using the desktop interface until they resolved issues.
“We are aware of an issue with WebView causing some apps on Android to crash for some users,” Google said in a statement to The Verge. “We are currently working to validate the scope fully, and a fix is in progress.”
The bottom Line
Others indicated that that could solve by joining the Google app beta so that they can download the new version. That is done by signing up to the program that allows access to the early version through this link and then download the new beta version through the Play Store.
The issues recall similar problems in March when phones appeared to start crashing by themselves. Then, the Android System review tool is used by phones to render web pages – and because it is such a central if mostly ignored part of many apps, the bug quickly spread across other apps.